Studio II Policies

Sometimes there can be too much of a good thing! The demand for Studio II classes is great, but the number of students who can be served is limited. This can result in disappointments and misunderstandings, so it seems best to spell out Studio II class policies and related information.

We have a new, efficient and safe way register for a class. Soon to go live, you will be able to register and pay online! Prompt registration insures that you reserve a spot in the class. Please note that payment is made at the time of registration.

Each teacher sets a class size depending on the space needed for each student.
First come, first served! To register and hold your space, a class must be paid for. You can can now register ONLINE with your credit card or process payment by phone with a credit card or in person (cash or check) at the gallery.
You are able to sign up to 2 sessions in advance, but payment must be received for all 2 sessions.
Classes taught by other Studio II teachers do not have make-up classes.
If Canandaigua schools are closed due to weather, Studio II classes for that day are also cancelled. Please make sure we have your current contact details (phone, email) on file so we can contact you in case of sudden unforeseen events.
Supplies purchased from the gallery must be paid for within 1 week.
Artwork exhibited at the PRR gallery is by invitation of PRR. Thank you!

Class cancellations are subject to a 5% Cancellation Fee for classes paid with a Credit Card.

REFUND POLICY FOR SPECIALITY WORKSHOPS
We understand that things come up and sometimes people must cancel their workshop reservation. Please help us continue to offer rich and engaging workshop experiences with top artists at the most affordable costs possible, by reading and adhering to our cancellation, refund, and transfer policies.

Cancellations
Pat Rini Rohrer Gallery LLC reserves the right to cancel a class or workshop if enrollment minimums are not met or if there is an emergency which requires us to do so. In the event PRR Gallery LLC needs to cancel, workshop participants will be notified with a phone call and email within 48 hours of the expected start time. If an emergency the day of the workshop forces a cancellation, all class participants will be notified by phone and text message. In the event of a class cancellation by Pat Rini Rohrer Gallery LLC, a full refund will be given or the student will have the option to transfer to another class if there is availability and space.

Refund Requests for Art Classes - Standard Sessions
Sudden class cancellation by the student: Refund requests must be made via email, by phone, or in person no later than 7 days from the first day of class start date for a full refund if you paid cash or via check. Refunds via credit card refund will reflect a 5% fee.
If a teacher is teaching the same subject within the session on another day, a make up class may be possible.
(example: Cheryl offers a Monday & Friday afternoon set of classes- and your not able to make the Monday class you signed up for, but could take a makeup class on Friday instead with permission of the teacher.
Some teachers are not able to offer a make-up class and there is no refund possible for a missed class. (Bondurant, Feary & Tribastone)

Refund Requests for Specialized Workshops
Refund requests must be made via email, by phone, or in person no later than 10 days from the workshop start date for a full refund if you paid cash or via check. Refunds via credit card refund will reflect a 5% fee.
50% of the workshop fee will be refunded for requests made 9-4 days prior to a workshop. Refund requests made 3 days or less prior to a workshop will not be issued. Missed workshop classes are non-refundable.

Transfers
If you would like to transfer your workshop reservation to a different workshop offered at Pat Rini Rohrer Gallery LLC or transfer your reservation to another person, you must do so prior to 10 days from the workshop date. Please call us at 585-394-0030 to do so.